Sales Administrator

Janan Meat Ltd. is one of the UK’s leading providers of premium quality mutton and lamb products.

We are currently looking to recruit a full time experienced Sales Administrator to join a well-established team at our modern Kingswinford site. Previous experience within the food or meat industry would be advantageous but not compulsory. Previous experience working within a busy office would be advantageous

Duties include:-·         

Processing orders using a bespoke software system and producing pick notes/production reports.·         

Handling inbound customer calls and emails within specific response times.·         Working closely with credit control regarding orders being held, liaise directly with customers and resolve any issues.·         

Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the agreed terms of business.·         

Take ownership for any customer issues that arise taking time to log them accurately on in house systems.·         

Making outbound calls or correspond with customers as required following up on 100% of any commitments made.·         

General administration work.The ideal candidate will:·         

Have experience in order processing using a computer system·        

 Be confident when speaking on the telephone and have an excellent professional telephone manner.·         

Have the ability to access information using automated systems (e.g., Windows based computer).·         

Be able to establish and maintain good client relationships, both internally and externally at all levels.·         

Have excellent organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines.·         

Have a C or above in GCSE Maths and English (or equivalent).·         

Have experience using Microsoft Word and Excel.·         

Working Monday to Friday we offer competitive rates of pay and 5.6 weeks holiday per year. (Please note that we work all Bank Holidays except Christmas Day, Boxing Day & New Year’s Day

To apply please complete